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How to import Outlook emails into Gmail, Thunderbird or Apple Mail

Gmail, Thunderbird and Apple Mail can't open .ost or .pst files. The way through is to convert the mailbox to MBOX, the standard format of those apps, and import it.

Create the MBOX

  1. Choose MBOX

    Open the .ost or .pst in the converter, go to Convert, choose MBOX and click Create MBOX.

  2. Save and unzip the file

    Each mailbox folder becomes one .mbox file. Subfolders go in folders with the same name.

Import into Thunderbird

  1. Install the add-on

    In Thunderbird, open Add-ons and Themes, search for ImportExportTools NG and click Add to Thunderbird. It is free.

  2. Import the .mbox files

    Right-click Local Folders and choose ImportExportTools NG, Import mbox file. Select the files from the unzipped folder.

Move it to Gmail

  1. Add your Gmail account to Thunderbird

    Use File, New, Existing Email Account and sign in with Gmail. Thunderbird sets it up on its own.

  2. Drag the folders

    Drag the imported folders from Local Folders to the Gmail account. Messages upload with date, sender and attachments, and show up in Gmail as labels.

Large mailboxes take a while to upload: keep Thunderbird open until it finishes. The space used counts toward your Google storage.

In Apple Mail (Mac)

  1. Import the mailboxes

    In Mail, use File, Import Mailboxes, choose Files in mbox format and select the unzipped folder. The folders show up under On My Mac; drag them to iCloud or another account if you like.

Common questions

Read your file now, for free. Open the .ost in your browser, check folders and messages, and convert it to PST. The file never leaves your computer.

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